Policies & Customer Information
This page provides quick access to Atlantic Coast Farms’ policies and customer information. Our policies vary depending on product type and fulfillment method, so we encourage reviewing the policy that applies to your order.
Each policy is designed to clearly explain what to expect before and after purchase, including shipping, fulfillment, returns, and general terms.
Shipping & Fulfillment Policies
Details on shipping methods, fulfillment timelines, and delivery expectations for both hatching eggs and non-perishable products.
View Shipping & Fulfillment Policy
Refunds, Returns & Guarantees
Information about refunds, returns, and guarantees, including how policies differ between hatching eggs and supplier-shipped products.
View Refunds, Returns & Guarantees Policy
Terms of Service
General terms governing the use of our website and the purchase of products from Atlantic Coast Farms.
Privacy Policy
Information on how customer data is collected, used, and protected.
If you have questions about any of our policies or need clarification before placing an order, please feel free to reach out through our Contact Us page.