Terms of service
These Terms of Service govern your use of Atlantic Coast Farms and the purchase of products through our website. By accessing our site or placing an order, you agree to the terms outlined below.
About Atlantic Coast Farms
Atlantic Coast Farms is a Florida-registered agricultural business operating as a farm-based and online seller. We offer a mix of farm-fulfilled agricultural products (including hatching eggs) and non-perishable goods fulfilled through third-party suppliers.
We do not operate a public retail storefront.
Product Types & Fulfillment
Products sold on our website fall into one of the following categories:
- Hatching eggs and perishable goods fulfilled directly by us from our farm
- Non-perishable goods fulfilled through trusted third-party suppliers
Individual product pages indicate the product type and applicable fulfillment method. Different policies apply depending on the product category.
Use of Products
Hatching Eggs & Perishable Goods
Hatching eggs are a biological and fragile product intended for incubation by the purchaser. Outcomes may vary based on factors such as shipping conditions, incubation setup, handling, experience level, and environmental variables after delivery.
We provide clear product descriptions and expectations so customers can make informed purchasing decisions, but hatch results cannot be predicted or guaranteed.
Non-Perishable Goods
Non-perishable goods are intended for their described use as outlined on individual product pages. Minor variations in appearance or packaging may occur due to manufacturing updates or supplier changes.
Orders & Payments
All orders are subject to acceptance and availability. Prices, shipping costs, and applicable taxes are displayed at checkout unless otherwise noted.
In rare cases where shipping cannot be accurately calculated at checkout due to packaging or fulfillment requirements, we will contact you before shipment to confirm any adjustments.
Shipping & Delivery
Shipping methods, schedules, and delivery timelines vary based on product type and fulfillment method. Full details are outlined in our Shipping & Fulfillment Policy, which forms part of these Terms.
Once an order leaves our care or the supplier’s facility, shipping conditions and carrier handling are outside of our control.
Refunds, Returns & Guarantees
Refunds, returns, and guarantees vary by product type and fulfillment method. Details are outlined in our Refunds, Returns & Guarantees Policy, which forms part of these Terms.
By placing an order, you acknowledge and agree to the applicable policy for the product(s) purchased.
Limitation of Responsibility
Atlantic Coast Farms is not responsible for:
- Hatch outcomes or incubation results
- Delays or issues caused by shipping carriers
- Variations resulting from biological or natural processes
- Losses resulting from misuse, improper handling, or incorrect setup after delivery
Our responsibility is limited to the purchase price of the product, except where otherwise required by law.
Customer Responsibilities
Customers are responsible for:
- Reviewing product descriptions, policies, and expectations before ordering
- Providing accurate shipping information
- Ensuring products are suitable for their experience level and intended use
If you have questions before placing an order, we encourage you to contact us.
Changes to Terms
We may update these Terms of Service from time to time to reflect changes in our operation, products, or policies. Updates will be posted on this page, and continued use of the site constitutes acceptance of the revised terms.
Contact Information
For questions regarding these Terms or any aspect of your order, please contact us through the information provided on our Contact page.